Effective Date: April 2025
CAF Cooling (“we,” “us,” or “our”) respects and protects the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who We Are
Our website address is: https://coldafcooling.com.au.
CAF Cooling provides air conditioning and cooling services across Melbourne, Victoria.
What Personal Data We Collect and Why
We collect personal information to deliver our services, respond to enquiries, and improve your experience with us.
We may collect:
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Your name, email address, phone number, and address
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Details you provide when requesting a quote or service
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Information provided through comments, contact forms, or service bookings
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Your IP address and browser information for security and spam prevention
If you leave comments on our site, we collect the data shown in the comments form, along with your IP address and browser user agent string to assist with spam detection.
Media
If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images.
Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device.
Cookies may be used to:
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Save your name, email, and website if you leave a comment (for your convenience)
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Manage login sessions and screen display preferences
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Track anonymous website usage statistics to help us improve our site
You can control cookies through your browser settings.
Embedded Content from Other Websites
Articles and pages on this site may include embedded content (e.g., videos, images, articles).
Embedded content from other websites behaves the same way as if you had visited the other website directly.
These sites may collect your data, use cookies, and monitor your interaction with their content, including tracking if you are logged into that service.
Who We Share Your Data With
We do not sell or rent your personal information to third parties.
However, if you request a password reset, your IP address will be included in the reset email for security reasons.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely.
For users that register on our website (if applicable), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except usernames). Administrators can also see and edit that information.
Your Rights Over Your Data
You have the right to request:
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Access to the personal data we hold about you
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Correction of any inaccurate information
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Deletion of your personal data (excluding data we must keep for legal or administrative purposes)
To make a request, please contact us using the details provided below.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service to ensure website security.
Contact Us
If you have any questions or concerns about your privacy, or wish to exercise your rights, please contact:
CAF Cooling
Melbourne, Victoria, Australia
Email: cafcoling@gmail.com